Privacy Policy

Your privacy and the security of the information that you provide to us is important to us and we take the privacy and security of the users of this website seriously. To better protect your privacy and the security of your information, we provide this Privacy Policy to explain our information practices and the choices you can make about the way your information is collected and used on BIAPH (Brain Injury Association of Peel and Halton) website. To make this Policy easy to find, we make links to this Privacy Policy available on every page of our Website. We will not use your personal information except as outlined in this Privacy Policy. By using our website you consent to the terms of this Policy.

What Information Do We Collect?

BIAPH (Brain Injury Association of Peel and Halton) will not collect any personally identifiable information about you through our website unless you provide it to us voluntarily. The information we collect varies, depending on how you use our site. This Policy applies to all information collected or submitted to us. On some pages, you can make requests to join email announcement lists, enroll in customer loyalty programs, enter contests, participate in promotional events, register for classes, to receive materials from us or from others, or receive other types of information. The types of personal information collected include: name, shipping address, billing address, e-mail address, phone number, to complete purchases, and other general questions relating to areas of interest on our website. To streamline payment and minimize the personal information relayed to us, we currently only accept PayPal for payment.

We also collect aggregate, non-personally-identifiable information on users by recording the IP address from the computers of visitors to our site. An IP address is a number that is assigned to your computer when you surf the Web. Web servers, or the computers that provide the web pages to your computer for you to view, automatically identify your computer by its IP address. When you use your computer to request to view a page from a server, that server logs your IP address. We do not link IP addresses to anything personally identifiable. Your visit to the website will be logged; however, you will remain anonymous to us unless you choose to share information with us. We track the number of people that view each page of our website to better understand which features are most popular and best meet the needs of our visitors.

How Do We Use Your Information?

We may use the information we request from you to notify you of BIAPH (Brain Injury Association of Peel and Halton) products and services, sales and promotions, or other matters that may be of interest to you.

We will not sell or rent your personally identifiable information to anyone. We will send personally identifiable information about you to other companies or people when:

We have your consent to do so. We need to share the information in order to provide the product or service you have requested. We need to send the information to companies who work on behalf of BIAPH (Brain Injury Association of Peel and Halton) to provide a product or service for you on our behalf and to provide other services, including, but not limited to, payment processing, shipping, order tracking, promotional fulfillment, and customer service. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us, unless they have your consent to do so. We need to respond to valid legal process.

BIAPH (Brain Injury Association of Peel and Halton) may use aggregated, non-personally identifiable information about our users for marketing and promotional purposes.

How Do We Use Cookies?

We use “cookies” to help us provide a better user experience by measuring which website areas are of greatest interest. We may also uses cookies when you register for further information. In this situation, a cookie will store useful information that enables our website to remember you when you return. We can only read cookies from biaph.com website. You may choose to disable cookies using the tools in your browser; however, by doing so you may not be able to take advantage of all of the functions of our website.

Linking to Other Websites

We may provide links to other websites that are not under our control. These websites have their own policies regarding privacy that you may wish to review. We have no responsibility for linked websites and provide these links solely for the convenience and information of our visitors.

How Do We Keep Your Information Secure?

In an endeavor to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and electronic procedures to safeguard and secure personal information we collect. We cannot guarantee 100% security of any information that you disclose online, and you do so at your own risk.

You are required to register with biaph.com in order to purchase products, participate in promotions or contests or to receive other information from us. At the time you register you will create a password. Please remember your password as you will be asked to provide it each time you make a purchase or attempt to access your personal information. You are responsible for maintaining the confidentiality of your password and for all uses of your password, whether or not authorized by you. You should not disclose your password to any other person. In order to protect the security of your account and personal information, when your visit is complete you should be sure to log off of our website and shut down your browser.

BIAPH (Brain Injury Association of Peel and Halton) incorporates security measures such as encryption and authentication tools to protect your data from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store.

We use Secure Sockets Layer (SSL) technology to protect your information. Upon entering the checkout page your computer will begin communicating with our server in secure mode. You will be able to tell that you are in secure mode because the “https” in the web address on your browser will change to “https”.

How Do I Correct My Information or “Opt-Out”?

Please assist us in keeping your information current by notifying us of changes to your name, address, title, phone number or email address. You may correct your personal information or select the option not to receive future contacts (i.e. mailings, calls, etc.) by logging in to My Account on biaph.com or by contacting customer service at admin@biaph.com. In the event you elect not to receive any future contacts from biaph.com, we will endeavor to remove your name from all of our contact lists; however, information is sometimes difficult, if not impossible, to remove from all data sources, and we can only promise to endeavor to remove you from any lists we control. We shall have no liability under this Privacy Policy for our failure to accomplish this objective. If you have questions, you should direct them to admin@biaph.com. You may also request changes to or removal of your personal information from our website by contacting us at the address or telephone number provided below.

Children

We will never knowingly collect or solicit information from individuals under the age of 13 without first obtaining verifiable parental consent. If you are under the age of 13 you should not provide information to us via this website. If we become aware that a person under 13 has provided personally identifiable information to us without verifiable parental consent, we will remove such personally identifiable information from our files.

Effective Date and Modifications

This Privacy Policy is effective as of the date first written above. BIAPH (Brain Injury Association of Peel and Halton) reserves the right to modify this Privacy Policy at our discretion. If we decide to change our privacy policy, we will post those changes here. We encourage you to visit this section of our site regularly in order to remain informed of any changes. Changes to our Privacy Policy shall become effective as of the date they are posted to this site.

Contacting Us

If you have any questions or concerns regarding this Privacy Policy or our data collection practices, please contact us as follows:

By Email: admin@biaph.com

By Phone: 905-823-2221